Royal & Pure
Return & Refund Policy
60 Day Satisfaction Guarantee
At Royal & Pure we prioritize our customers and in doing so, we want to help by promoting a well-balanced lifestyle. In efforts of earning your confidence & trust, we offer a 60-day satisfaction guarantee for all our CBD products. This gives you the opportunity to experience and fully take-in the benefits and effects of what Royal & Pure CBD can really do for you.
If you’re still not satisfied with any of our products after 60 days please contact our support team at [email protected] and reference your order # and the products you wish to return. Within 24 hours we will then email you a FREE return shipping label to print and place on your return shipment. Once the return has been received, you will receive a refund back to your original payment method within 7-10 business days. It’s that easy!
Return/Refund Terms & Conditions:
- Shipping cost on a returned item will not be refunded
- Once your return is received, please allow 48 – 72 hours for your refund to be processed. Card refunds will vary depending on your bank or credit card provider.
- If you received products damaged during shipping, you must notify us within 48 hours of shipment delivery to qualify for an exchange of the exact product using the form above. Once the damaged product has been received a new order will be shipped out to you free of charge.
- If you have any questions or concerns, please contact us at [email protected]